Procedure to file a consumer complaint in India

An objection can be recorded by a complainant against the vendor, maker, or seller of merchandise that are faulty or against the supplier of administrations on the off chance that they are lacking in any way at all. An uncalled-for exchange practice or prohibitive exchange practice can likewise welcome objections. 


Individuals or gathering of individuals falling in the accompanying classifications are qualified to document an objection: 

A buyer to whom the merchandise is sole or is consented to be sold or administration has been delivered or consented to be given. 

A firm, regardless of it being enlisted or unregistered. 

A person. 

A Hindu unified family. 

A relationship between people or a helpful society. 

State Government or Central Government. 


Legitimate beneficiaries of the purchaser in the event that he/she is expired. 

Having confirmation alongside your grumbling is a fundamental point and presents your defense more grounded since the start. Duplicates of records like money reminder, receipts, arrangements, a duplicate of the bill of the merchandise purchased, guarantee constantly archives, and furthermore, a duplicate of the composed grievance and notice made to the broker mentioning him to amend the item, and so forth, are to be submitted alongside the objection. The complainant is needed to document three duplicates of the grumbling, along with nooks, for true reason in addition to duplicates for the number of Opposite Parties. In the event that the exchange occurred on an online stage, the customer should contain with his prints of the data traded through messages, the record traded by means of messages. 


Additionally, a specific expense must be paid alongside the grumbling. This is an ostensible sum endorsed by the redressal gathering as indicated by the measure of pay asserted. It is to be paid through a postal request or an interesting draft. Following is the necessary charge to be paid according to the remuneration guaranteed: 

Up to Rs. 1,00,000                              Rs. 100 

Rs. 1,00,000 to Rs. 5,00,000              Rs. 200 

Rs. 5,00,000 to Rs. 10,00,000             Rs. 400 

Rs. 10,00,000 to Rs. 20,00,000          Rs. 500 

Rs. 20,00,000 to Rs. 50,00,000          Rs. 2000 

Rs. 50,00,000 to Rs. 1 Crore              Rs. 4000 

The issues and timetable of occasions should be unmistakably expressed in the protest. The grumbling is founded in the appropriate discussion inside the time of a long time from the date of the reason for the activity. The protest so documented should contain the help looking for, or remuneration requested as supplication toward its finish. 


Appearance: The complainant has an alternative to either be available to document the case and during the consultation time frame or send an approved agent to the area or state buyer court. Dissimilar to Indian legal courts, there is no compelling reason to enlist an attorney to speak to the complainant, as you can battle the case yourself.